Help with your product, account or payment.

Contact support

Email support@nakeadigital.com. This inbox is used for product support, account access, billing questions, cancellations and privacy requests.

Messages are reviewed during normal business days. Unless your written agreement includes a specific service level, response and resolution times are not guaranteed.

What to include

• Your name and organization.
• The product or service involved.
• A clear description of what happened and what you expected.
• Relevant dates, invoice numbers or screenshots that do not expose sensitive information.

Never email passwords, Social Security numbers, full payment-card numbers or complete bank-account information.

Billing and cancellations

Paddle acts as the merchant of record for GrantsPost and 4WayImpact Complete subscriptions. Customers can manage or cancel a Paddle subscription using the link in their transaction or subscription email. For help from Nakea Consulting, include the organization name and Paddle transaction date or receipt number.

Professional services are contracted and invoiced separately and are not billed through Paddle. Development-project cancellation requests are reviewed case by case. See our Cancellation and refund policy.

Business information

Nakea Consulting LLC
Seattle, Washington, United States
support@nakeadigital.com