Customer information
Privacy policy
How Nakea Consulting LLC collects, uses and protects information through its website, products and services.
Effective August 26, 2026
This policy applies to nakeadigital.com, GrantsPost, 4WayImpact Complete and related services operated by Nakea Consulting LLC (“Nakea Consulting,” “we,” “us” or “our”).
Information we collect
We may collect contact and account information, organization details, communications, product and project data submitted by authorized users, transaction records, device and usage information, and support requests. Payment providers collect payment credentials; we do not intentionally store complete payment-card numbers on our systems.
How we use information
- Provide, secure, support and improve our products and services.
- Set up accounts, process transactions and communicate about billing.
- Respond to inquiries and deliver contracted development work.
- Monitor performance, prevent misuse and comply with legal obligations.
- Send service communications and, where permitted, relevant product information.
Service providers and disclosure
We may share information with service providers that support hosting, payments, communications, analytics, security and professional operations.
Paddle acts as the merchant of record for purchases of GrantsPost and 4WayImpact Complete subscriptions. Paddle collects billing and payment information under its privacy policy and provides Nakea Consulting with transaction, customer and account information needed to fulfill and support the subscription.
Separately contracted professional services may be invoiced by Nakea Consulting and processed by Stripe or another authorized payment provider under that provider’s privacy practices. Professional-service transactions are not processed through Paddle.
We may also disclose information when required by law, to protect rights or safety, or in connection with a business transaction. We do not sell personal information for money.
Data ownership and organizational accounts
Organizations using our SaaS products control the business and project information they submit, subject to their agreement with us. Individual users should direct organization-specific data requests to their account administrator when appropriate.
Retention and security
We retain information for as long as reasonably necessary to provide services, meet contractual and legal obligations, resolve disputes and maintain legitimate business records. We use reasonable administrative, technical and organizational safeguards, but no system can guarantee absolute security.
Cookies and service data
Our website and products may use essential cookies and similar technologies to maintain sessions, protect accounts, remember preferences and understand service performance. Where legally required, we will request consent before using non-essential cookies.
Children
Our business services are not directed to children under 13, and we do not knowingly create accounts for children under 13. Organizations using our services are responsible for obtaining any permissions required before submitting information about minors.
Your choices
You may request access, correction or deletion of personal information, subject to applicable law and contractual retention obligations. You may also opt out of non-essential marketing communications.
Contact
Privacy questions and requests may be sent to support@nakeadigital.com. We may need to verify the requester’s identity and authority before completing a request. Nakea Consulting LLC is based in Seattle, Washington, United States.
Policy changes
We may update this policy as our services or legal obligations change. We will post the revised policy here with a new effective date and provide additional notice when a material change requires it.